58pp Privacy Policy

This Privacy Policy applies to the 58pp online gaming platform, accessible at 58pp.one (the "Platform"). References to "58pp," "we," "us," or "our" in this Policy refer to the operator of the 58pp Platform.

58pp operates an online gaming platform that provides casino games, slots, bingo, fishing games, card games, and sports betting services to eligible Filipino players aged 21 and above. In the course of providing these services, 58pp collects and processes personal data about registered account holders and Platform visitors.

58pp acts as the data controller in respect of the personal data collected through the Platform. This means we determine the purposes and means by which your personal data is processed. Where we engage third-party service providers to process data on our behalf, those providers act as data processors under our instruction.

If you have any questions about this Privacy Policy or how 58pp handles your personal data, please contact our support team using the details provided in Section 12 of this Policy.

58pp collects personal data from you in the following ways: directly when you register an account or interact with the Platform; automatically when you use the Platform; and from third parties where permitted by law. The categories of personal data we collect include:

58pp does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by applicable law or regulatory directive (for example, problem gambling self-exclusion records).

58pp uses the personal data we collect for the following purposes:

• Account Management: To create, verify, and maintain your 58pp account, including identity verification (KYC) and age verification to confirm you are 21 years of age or older.
• Service Delivery: To provide access to 58pp games, process deposits and withdrawals in Philippine Peso, and deliver the core features of the Platform.
• Regulatory Compliance: To comply with Anti-Money Laundering (AML) obligations, PAGCOR-aligned gaming regulations, and the requirements of the Data Privacy Act of 2012 (Republic Act No. 10173).
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other security threats to the Platform and its users.
• Responsible Gaming: To monitor gaming behaviour for signs of problem gambling, enforce self-exclusion requests, and administer responsible gaming tools such as deposit limits and cooling-off periods.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance with account or payment issues.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided your consent to receive such communications.
• Platform Improvement: To analyse aggregated usage data and improve the performance, features, and user experience of the 58pp Platform.

58pp will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing a separate legal basis for the new processing activity.

Under the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, 58pp relies on the following legal bases to process your personal data:

• Contractual Necessity: Processing your identity, contact, and financial data is necessary to perform the contract between you and 58pp — specifically, to operate your account and deliver gaming services.
• Legal Obligation: Certain processing activities — including KYC verification, AML record-keeping, and age verification — are required by Philippine law and applicable gaming regulations. 58pp cannot waive these obligations.
• Legitimate Interests: 58pp processes technical and gaming data to detect fraud, maintain platform security, and improve our services. We have assessed that these legitimate interests are not overridden by your privacy rights.
• Consent: Where 58pp sends you marketing communications or uses non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal. To withdraw consent, please update your account preferences or contact our support team.

58pp uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyse how the Platform is used. A cookie is a small text file placed on your device when you visit the Platform. Cookies do not contain executable code and cannot access other data stored on your device.

The types of cookies used on the 58pp Platform include:

• Strictly Necessary Cookies: These are essential for the Platform to function. They enable core features such as account login sessions, security tokens, and load balancing. These cookies cannot be disabled without impairing Platform functionality.
• Functional Cookies: These remember your preferences — such as your preferred language, display settings, and responsible gaming limits — so you do not need to re-enter them on each visit.
• Analytics Cookies: These help 58pp understand how players use the Platform by collecting aggregated, anonymised data about page visits, session duration, and feature usage. This data is used solely to improve the Platform.
• Marketing Cookies: These are used only where you have provided consent and are used to deliver relevant promotional content. You may opt out of marketing cookies at any time through your account settings.

You can control cookie settings through your browser preferences. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the 58pp Platform, including your account login.

58pp does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Service Providers: GCash, PayMaya/Maya, and Philippine banking partners require certain account and transaction data to process your deposits and withdrawals. These providers are bound by their own privacy obligations and applicable Philippine financial regulations.
• Identity Verification Providers: Third-party KYC and age verification services may process your identity documents to confirm your eligibility to use the 58pp Platform. These providers act as data processors under contract with 58pp.
• IT and Platform Infrastructure Providers: Cloud hosting, database, and security service providers who support the technical operation of the 58pp Platform may have access to personal data as part of their service delivery. All such providers are bound by strict data processing agreements.
• Regulatory and Law Enforcement Authorities: 58pp may disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other Philippine government authorities where required by law, court order, or regulatory directive.
• Fraud Prevention Services: Where there is a reasonable suspicion of fraud, money laundering, or other illegal activity, 58pp may share relevant data with fraud prevention agencies or law enforcement bodies.

Any third party that receives personal data from 58pp is required to handle that data in accordance with applicable Philippine data protection law and the terms of their agreement with 58pp. 58pp does not authorise third-party processors to use your data for their own independent purposes.

58pp retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your active 58pp account and for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required under Philippine AML regulations and PAGCOR guidelines.
• Gaming History: Retained for the duration of your account and for up to three (3) years following account closure, for dispute resolution and regulatory audit purposes.
• Support Communications: Retained for up to two (2) years from the date of the last communication, unless a longer retention period is required for ongoing dispute resolution.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of your consent decision.

When personal data is no longer required for any lawful purpose, 58pp will securely delete or anonymise it in accordance with our internal data disposal procedures. Anonymised data — which can no longer be linked to any individual — may be retained indefinitely for statistical and analytical purposes.

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in respect of your personal data held by 58pp:

• Right to Be Informed: You have the right to be informed about how your personal data is collected and used. This Privacy Policy fulfils that obligation.
• Right of Access: You may request a copy of the personal data 58pp holds about you, along with information about how it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure: You may request that 58pp delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to 58pp's overriding legitimate grounds.
• Right to Data Portability: Where processing is based on your consent or contractual necessity and is carried out by automated means, you may request that your data be provided to you in a structured, commonly used, machine-readable format.
• Right to Lodge a Complaint: If you believe that 58pp has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the rights listed above, please contact the 58pp support team using the details in Section 12. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request to protect against unauthorised access to your data.

58pp implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Encryption: All data transmitted between your device and the 58pp Platform is encrypted using SSL/TLS protocols. Sensitive data stored in our systems — including financial information and identity documents — is encrypted at rest.
• Access Controls: Access to personal data within 58pp's systems is restricted to authorised personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-Factor Authentication: 58pp supports two-factor authentication (2FA) for account login to provide an additional layer of security beyond your password.
• Regular Security Audits: 58pp conducts periodic security assessments and vulnerability testing to identify and address potential weaknesses in our systems.
• Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, 58pp will notify the National Privacy Commission and affected account holders in accordance with the requirements of the Data Privacy Act of 2012.

While 58pp takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your 58pp account credentials and for notifying us immediately if you suspect any unauthorised access to your account.

The 58pp Platform is strictly intended for adults aged 21 years and above. 58pp does not knowingly collect personal data from individuals under the age of 21. The minimum age requirement for online casino-style gambling in the Philippines is 21 years, and 58pp enforces this requirement through mandatory age verification at registration.

If 58pp becomes aware that personal data has been collected from a person under the age of 21 without verifiable parental or guardian consent, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage user will be handled in accordance with applicable Philippine law.

If you are a parent or guardian and believe that your child has registered a 58pp account or provided personal data to the Platform, please contact our support team immediately using the details in Section 12. We will investigate and take appropriate action promptly.

58pp reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When we make material changes to this Policy, we will notify registered account holders by email or through a prominent notice on the Platform prior to the changes taking effect.

The updated Privacy Policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Policy periodically to stay informed about how 58pp protects your personal data. Your continued use of the 58pp Platform following the posting of any amendments constitutes your acknowledgement of the updated Policy.

If any amendment to this Privacy Policy materially affects the way we process your personal data in a manner that requires your consent, we will seek your fresh consent before the new processing begins.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 58pp handles your personal data, please contact our support team. We are committed to addressing all privacy-related enquiries promptly and transparently.

You may reach the 58pp support team at the following email address:

Email: [email protected]

Please include your registered account email address and a clear description of your enquiry or request. For data access, correction, or deletion requests, please also include a copy of a valid government-issued identification document to allow us to verify your identity before processing your request.

If you are not satisfied with 58pp's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the independent regulatory authority responsible for enforcing the Data Privacy Act of 2012. Information about how to file a complaint with the NPC is available through official Philippine government channels.